---
title: Update the email address associated with your Fourthwall site
shortDescription: Change your account email by inviting a new team member and removing the old one.
articleType: Tutorial
primaryTopic: update-account-email
categories:
  - Account Management
tags:
  - change-email
  - team-settings
  - account-email
  - google-sso
  - invite-team-member
  - remove-user
  - stripe-payout-email
  - email-migration
  - team-management
tasks:
  - Invite a new email address to your team
  - Accept the team invitation
  - Remove the old email from team settings
  - Resolve payout-linked email conflicts
terms:
  - change account email
  - update email fourthwall
  - switch email address
  - team member email
  - google sso email change
  - payout email linked
  - invite new email
  - remove old email
labels:
  - troubleshoot-email
  - troubleshoot-team-members
  - google-sso
contextString: Available on all plans. Requires access to Team settings.
breadcrumbPath: "Create and sell products > How to Guides > How to Update the Email Address Associated with your Fourthwall Site"
relatedModules:
  - name: team-member-invite
    route: /admin/dashboard/settings/team
  - name: settings-billing
    route: /admin/dashboard/settings/billing/
  - name: account-email-notifications
    route: /admin/dashboard/account/email-notifications
  - name: post-create
    route: /admin/dashboard/memberships/posts/create
  - name: account-general
    route: /admin/dashboard/account/
last_updated: '2026-03-24'
path: create-and-sell-products/how-to-guides/update-site-email-address
---

# How to Update the Email Address Associated with your Fourthwall Site

You cannot directly edit the email address on your Fourthwall account because accounts are tied to the original login email. To change it, invite the new email as a team member, then remove the old one.

## How to change your account email

To update the email associated with your Fourthwall site, follow these steps:

1. From your Fourthwall Dashboard, go to **Settings** > [**Team**](https://my-shop.fourthwall.com/admin/dashboard/settings/team?redirect).
2. Click **Invite a new member** and enter the new email address.
3. Assign a role and click **Invite**.
4. Open the invitation email at the new address and follow the prompts to accept.
5. After confirming the new account works, go back to **Settings** > **Team** and remove the old email.

Removing the old email effectively transfers primary access to the new email address.

## Payout-linked email error

If you see the error "Cannot remove user because email (email@example.com) is linked to payouts," the email address is connected to your Stripe payout account.

[Image: Team settings page showing red error banner stating email is linked to payouts]

The Stripe account must be archived before you can set up a new payout account with the new email. Contact [support@fourthwall.com](mailto:support@fourthwall.com) for assistance with this process.

## What happens if I change a Google Workspace SSO email?

If your team uses Google Single Sign-On (SSO) and the primary email changes in Google Workspace, the existing Fourthwall account cannot be transferred to the new email. A Fourthwall account can only be connected to the same Google email originally used for SSO.

The recommended approach is to create a new user account with the updated email, have the user accept the invitation and sign in with Google SSO, then remove the old account. The old account cannot be reused with a different email because it is tied to the original Google email used for SSO.