StreamElements has partnered with Fourthwall to give their streamers an upgraded e-commerce experience. This transition is an excellent opportunity to revisit your current shop and revamp it with new products and a new look—all in your own unique domain! It’s also a great excuse to remind your supporters - they will be so proud of your new site!
This help article will cover all you need to know about that transition and how to set up your Fourthwall shop. If you have any questions, do not hesitate to contact us at support@fourthwall.com or via our support channel on Discord. We’re here to help!
Now let’s go into the things to know!
Transitioning to Fourthwall - creating your shop
We have been working with StreamElements to make this transition as smooth as possible. To get started, follow the steps below.
1. Within your StreamElements dashboard, navigate to Revenue > Merch. There, you will see a screen like the one below. Click “Connect with Fourthwall” at the bottom.
2. If you are new to Fourthwall, you will see the screen below to create your account. Click your preferred way to continue via Google, YouTube, Twitch, or email.
If you already have a Fourthwall account and are logged in, it will direct you to your Fourthwall shop and the next step. If you are not logged into your Fourthwall shop, please do so before continuing.
3. After you add the details to create your Fourthwall account or sign in to your existing account, you will be prompted to authorize the connection to StreamElements (see image below). Click “Authorize” to continue. This will allow your Fourthwall site to be automatically connected with your StreamElements account making it easier for you and avoiding extra steps of needing to add the integration later on.
4. Now, it will take you to your Fourthwall dashboard! This is your home base for all things related to your Fourthwall site. You’re only a few steps away from being ready to launch.
You have created your shop, now what?
We’re excited you have created your Fourthwall account. Hopefully, you are as excited as we are! But you are probably wondering what you should do next.
To learn more about how to get started, read our blog post here.
Create a product
You can start creating your first product by selecting from the hundreds of products in Fourthwall’s product catalog!
To start designing your first product, go to the Products tab, click “Create new product,” and select whether you want to design a product from our catalog, list a product you have, or create a digital product! To learn more about creating a product, follow this helpful article.
Customize your site
Next, we recommend customizing your site to make it your own. Select your theme template to start customizing, add your logo, select the colors and font you want to use, customize the sections within your homepage or custom pages, and just enjoy a fun creative process. Let your brand and creativity shine with our site designer.
Go to the Site design tab within your Fourthwall dashboard to get started.
Customize your StreamElements integration
Twitch Gifting
Twitch gifting lets you build hype and boost sales with on-stream merch & membership gifts by supporters to others in your chat. By default, your Twitch gifting is enabled and integrated with your StreamElements. We recommend reviewing your gifting settings in your Fourthwall dashboard and your StreamElements notifications.
To learn more about Twitch gifting, go to this help article.
Merch Rotator
With the new StreamElements integration, you can now use SE’s merch rotator feature to showcase your Fourthwall products on stream! To set up, go to your StreamElements and add the Merch Rotator widget to your stream.
Subscriber Discounts
Reward your most loyal supporters with subscriber discounts. Those who subscribe to your Twitch can now enjoy discounts on your products or memberships!
To learn more about Twitch sub discounts for your products, follow this help article, and for Twitch sub discounts for membership, go to this help article.
Additional integrations
With Fourthwall, you now have access to many more integrations. Here are some that you might want to explore:
- YouTube Merch Shelf
- Klaviyo
- Discord
- And many more!
Navigate to the Apps tab within your Fourthwall dashboard to learn more about various integrations.
Promote your shop
Now, it’s time to promote your shop and share your awesome site with your supporters! You can check out some of our additional content to give you ideas and inspiration on how to promote your shop.
- Blog: How to Get Your First Sale: Growing Income as a Creator
- Blog: 10 Tips to 10x Your Sales
- Help article: Updating your Social Sharing Image
- Help article: How to Create a Promo Code
Additional FAQs about the migration
When will StreamElements stop supporting my current shop?
We recommend you migrate as soon as possible, but you have until July 17, 2024. After that day, StreamElements will no longer support SE Shops.
What happens to my current products and designs?
With the migration into Fourthwall, you can take advantage of refreshing your designs and products offered to your fans. It’s a great way to re-engage them and promote your shop's relaunch!
If you prefer to keep your existing designs and products, they will not be migrated over automatically. You will need to create the products with your designs on your new Fourthwall shop. If you prefer, Fourthwall can help migrate the products for you - reach out to us via support@fourthwall.com for more details.
To learn more on how to download your art files from StreamElements, please go to this help article.
What benefits do we get by using Fourthwall?
- Hundreds of new products to choose from that you can design and sell instantly
- Your own fully-branded site, including custom domain capabilities
- Unique discounts and promos like Twitch subscriber discounts
- Access to Twitch Gifting feature for your shop
- Merch x memberships cross-selling
- Excellent customer support with your own unique support email for your fans
- And much more!
Am I required to use Fourthwall with StreamElements?
You are not required to use Fourthwall to power your shop. You can use other e-commerce platforms to power your shop and integrate with StreamElements.
I already have a Fourthwall site - what do I need to do?
If you do, you are ahead. All you need to do is ensure the StreamElements app is integrated with your Fourthwall shop, and you are good to go!
Is Fourthwall free to use?
Yes! Fourthwall is free to use - no monthly fees, no upfront costs, and no contracts. You can learn more on Fourthwall’s pricing page.
Will my Fourthwall site integrate with StreamElements?
That’s one of the best parts! Fourthwall has a StreamElements app that allows you to integrate fully so you can access merch alerts, Twitch gifting, Merch Rotator, showing merch purchases in your activity feed, and much more! To learn more about connecting your Fourthwall site to StreamElements, follow this help article.
Do I need to update my current merch alerts?
Yes, once you have integrated your Fourthwall shop with StreamElements, you should review your merch alerts to ensure the correct settings have been transferred. You will also have new alerts to set up, such as for Twitch gifting, giveaways, etc.
Am I required to connect StreamElements to use Fourthwall?
No, you can use Fourthwall regardless of whether you use StreamElements or not. However, we recommend using StreamElements as it gives you more control and integrations between your site and stream alerts.
Can I use Twitch gifting without StreamElements?
Yes! Our Twitch gifting feature works with both StreamElements and Streamlabs. To learn more, read this help article.
My StreamElement Shop has disappeared; how can I access my old products?
When you connect your new Fourthwall shop to your StreamElements, your SE shop will be archived, and the links will redirect you to your new Fourthwall shop. If you wish to access your SE shop product listings, you can disconnect your Fourthwall shop from your StreamElements and reconnect once you are done.
To disconnect your Fourthwall shop from your StreamElements, follow these steps:
- Go to the Merch Tab of your StreamElements’ dashboard --> Select ‘DISCONNECT’
- Refresh Merch page --> Select ‘SKIP FOR NOW’
- This will bring back your SE.Merch store with all of your merch products and make your product links available
- Once you are done, you can reconnect your Fourthwall site to StreamElements to re-archive your SE shop and reestablish the integration between Fourthwall and StreamElements