Where can I order my samples?
To get started, head to Settings → Samples in your dashboard.
Here you can easily see your available sample credit. You can load your cart and purchase samples with either your credit card, sample credit, or a combination of both.
Adding items to your cart
When you are ready to begin your sample order, click “Create a new order”.
Your most recently created products should appear at the top of the list. You can see how much of each item is currently in stock and the “at-cost” price of each item on the right-hand side – this means that you only pay for the amount it takes to manufacture the item.
Select the size and colors as well as the quantity you want to order. After you add the products you want to sample, click "Select Items"
Tip: Instantly available products will appear on the list automatically. Requested items will appear after your request is completed by our product listers and loaded onto your shop. For minimum order quantity items, please reach out to our team at support@fourthwall.com to ask for your samples.
Completing your order
Review your order to make sure everything looks right, then click “Order now”.
Tip: If you have sample credit available, it will be automatically deducted from the total in your order summary.
Enter your shipping, delivery, and payment information. Finally, click 'Complete order' and presto — a confirmation screen will appear. Check your inbox for an email confirmation with your order details and tracking information.
Note: Your order will incur credit card processing fees when ordering samples and using a credit card or PayPal to pay any balance not covered by sample credit. If the order is completely covered by sample credit, then no credit card processing fees apply.