Learn how to request custom or minimum-order products
Follow these steps to move from concept to pre‑order or inventory launch.
Instructions
Step 1: Browse the product catalog
- From your dashboard, click on Create product > Design something new.
- Click All Products and use the filters on the left to view either:
- Requestable items (marked “Request”), or
- Items with minimum order requirements.
- Each product tile includes key details to help you choose the right one for you.
Step 2: Submit a bespoke request
- Choose a bespoke product and complete the request form.
- Provide detailed specs, such as color, design description, an uploaded artwork, and any reference images (optional).
- Click Submit once done.
Note: You can only have one requestable product submission per month. If you need to request more products, submit the Custom Product Sourcing Request Form separately for each item.
Step 3: Work through the 4-step sourcing process
After submitting your request, our team will guide you through:
- Pricing – You’ll receive a quote via email; approve to continue.
- Skeleton Listing – We draft a basic listing (name, cost, weights, fulfillment method, design previews). You’ll finalize details like visuals, price, and descriptions.
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Sampling – Once the listing has been created, you can request a sample. You'll be asked to pay for the sample, and we'll produce it once the payment has been made.
- Review photos of the sample, request up to two (2) rounds of revisions, and receive a final physical sample for approval. We recommend taking your own photos for listing use.
- Launch – Once the sample is approved, coordinate your sale dates (start and end dates) with Fourthwall sourcing. Based on those dates, the team will set order ship dates, coordinate production, and have everything set for when you are ready to launch your product.
Pre-order drop vs. inventoried listing
When adding bespoke, minimum-order products to your shop, you can choose between two listing types. Each has its own production flow, cost structure, and shipping expectations.
Pre-order drop (popular choice)
In a Pre-order drop, customers place their orders before the product is manufactured.
- How it works - Orders are collected during the drop period. Once the drop ends and the minimum order quantity (MOQ) is met, we place a bulk order with the factory.
- Production timeline - After production, items are sent to our 3PL warehouse, where they're packed and shipped to your supporters.
- Shipping ETA - Supporters can expect their orders to ship 4–8 weeks after the drop ends.
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If the MOQ is not met - You may:
- Cancel all supporter orders, or
- Cover the remaining quantity yourself to meet the MOQ.
Inventoried Listing
In an Inventoried listing, products are manufactured and stocked in advance.
- How it works- You choose the number of units you want produced. We’ll send you an invoice for that amount. Once paid, we begin production.
- Production timeline - Once production is complete, your bulk order is shipped to our 3PL. After it arrives, your listing goes live.
- Shipping ETA - Orders ship to supporters within 2–4 days after purchase, with no wait for production.
Exclusivity: Although bespoke products require more forethought and overall planning, your supporters will love the exclusivity, as you offer uncommon products that encompass your brand identity.