Gift cards allow your supporters to share your shop with others by purchasing digital credit that can be redeemed for any product you sell. In this help article, we'll guide you through creating gift cards, viewing balances, and managing redemptions directly from your Fourthwall dashboard.
Creating a Gift card
Creating a gift card is as easy as creating a product. To start, within your Fourthwall dashboard, navigate to the Products tab and click "Create new product". Then you want to click "Sell gift cards".
This will bring you to the gift card details page. You can now add the details for the gift card.
- Gift card product name - you can name your gift card with a name of your choosing.
- Description - add more details about your gift card
Next, select the gift card values you want to offer. You can decide to sell the same value per gift card listing, i.e. $50, or you can have multiple options of values for the supporters to select from, i.e. $25, $50, $100 value gift cards. To add additional value options, just click on "add another value."
Personalize the gift card with an image to use as its cover!
Finally, you have the option of marking a product as sold out manually or making it available only to members as a members-only product.
And as simple as that, you can now offer gift cards to your supporters!
Important additional details:
- Gift card balance does not expire.
- The supporter can redeem the gift card in multiple orders until the balance is entirely spent. They can also redeem multiple gift cards in the same order.
- Supporters cannot reload gift cards. If the gift card balance cannot cover the whole order, a supporter would need to pay any amount not covered by the gift card.
- The balance on the gift card is in USD. Any purchases made in currencies other than USD will be converted to USD.
- Gift cards can only be used for your Fourthwall site and cannot be used for other shops across Fourthwall.
How gift cards are delivered to supporters
When a supporter purchases a gift card from your shop, it’s delivered instantly after checkout. They’ll receive a dedicated email with their unique gift card code, and they can also access it anytime from the order confirmation page. Here's how they can access it:
Order Confirmation Page - View gift card
After completing their order, supporters are directed to the order confirmation page where they’ll see a “View gift card” link. Clicking this link opens the Gift card balance check screen.
This will direct them to the gift card balance check screen, all branded to your shop. Here, they can view the original gift card value, remaining balance, and their unique gift card code, as well as click “Shop now” to start using it.
Gift card email delivery
Supporters also receive a dedicated email immediately after purchasing a gift card. This email includes their unique gift card code and links to your shop, along with an option to view their remaining balance. See below for an example of what the gift card email looks like.