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Account & plans

FAQs about Fourthwall Pro, Free plans, billing, account management, and troubleshooting errors.

Fourthwall Pro overview

Learn about the benefits of Fourthwall Pro and follow step-by-step guides to upgrade, cancel, or reactivate your subscription.

Fourthwall Pro FAQs

Find answers to frequently asked questions about the features, limits, and benefits of the Fourthwall Pro subscription plan.

Fourthwall Free FAQs

Review product limits, team access, fees, and plan details for the Fourthwall Free plan.

Change your Fourthwall Pro billing cycle

Switch between monthly and yearly Fourthwall Pro billing by canceling and resubscribing.

Close or delete your account or shop

Learn the necessary steps to finalize payouts and contact support to permanently delete your Fourthwall account and shop.

Fix 4xx errors on Fourthwall

Identify and resolve 400, 401, 403, and 422 errors when using your Fourthwall dashboard.

How to contact Fourthwall support

Reach Fourthwall's support team by email or chatbot, and learn what to include for faster help.

Creator Compensation for Platform Incidents

Request case-by-case review of plan credits or fee waivers when a Fourthwall incident or maintenance window disrupts your shop.

Submit a Feature Request or Product Feedback

Send feature requests and product feedback to the Fourthwall team through email, Discord, and Eli for the fastest product team review.

Troubleshooting: site errors, slow loading, and mobile issues

Fix 404 errors, slow-loading pages, and broken mobile layouts on your Fourthwall site.

Fourthwall Updates and Resources

Find Fourthwall product announcements, patch notes, community channels, and official social accounts all in one place.

Fourthwall Outreach Emails and Partnership Inquiries

Verify outreach emails from Fourthwall, see what support can help with, and find paths for samples or referrals.