Fourthwall Pro FAQs
Updated May 18, 2026
This article will walk through frequently asked questions about Fourthwall Pro. Fourthwall Pro costs $19/month or $180/year (saving $48 annually). To learn more about all the perks of Fourthwall Pro, check out our plans page here. If you are looking for the steps to subscribe to Fourthwall Pro, you can navigate to this help article.
What is Fourthwall Pro?
Fourthwall remains free with all the core tools you're familiar with, but for those wanting more, Fourthwall Pro is an optional paid plan with expanded features for users who need more flexibility. Pro adds higher product limits, priority support, 0% digital product fees, and eventually larger storage.
Fourthwall Pro is built for teams that want to scale without limits by offering a powerhouse of tools and perks to expand your catalog, collaborate with unlimited team members, and maximize digital product revenue. This is best for users looking to launch unique bespoke products, manage large teams, or dive into digital sales.
Who should upgrade to Pro?
Anybody can upgrade to Pro, but it is especially valuable for:
- Users who sell over $100/month in digital products (they'll now have a 0% platform fee on these)
- Users who regularly order product samples (they'll now receive $10 in sample credit per month)
- Users with large teams (Pro allows for unlimited team members)
Do I have to upgrade to Pro?
No, this is entirely optional. With Pro, you'll gain access to perks (like monthly sample credit and a free .store domain). You can compare plans here.
What happens if I'm not on Pro?
- Signed up after August 25, 2025: If you're on the Fourthwall Free plan, and you signed up after 8/25/25, your plan comes with a 50 product cap and a 2 team member maximum. This means you can have 50 products (active or hidden) in your dashboard at once, and you can add only one additional team member to your site.
- Signed up before August 25, 2025: You can keep everything you've already published, even if you're above the limit, but you won't be able to add new products once you've reached your cap.
Will I lose anything I already have?
No. Your site and existing products will not be impacted. If you are over the limit (team members or products) for your plan, everything you already have will stay. You will not be able to add more beyond your plan's limits unless you archive products or remove team members.
Why did Fourthwall launch Pro?
We created Pro to give users more advanced tools and perks, while allowing Fourthwall to remain free for everyone. Pro helps us support larger teams, prevent spam, and continue improving the platform.
How does the monthly sample credit work?
Once a month, $10 in sample credit will be added to your sample credit balance.
If I have more than one shop, does my upgrade count for each one?
No. You will need to choose which shop you'd like to upgrade to Fourthwall Pro. This will not automatically upgrade all of your shops, even if they are under the same login.
Does the 0% digital products fee include the payment processing fee?
No. There will still be a transaction fee, but you will have a 0% platform fee (vs 5%) on digital products you sell.
Does the 0% platform fee on digital products with Pro also remove the 5% fee on Memberships?
No. The 0% platform fee only applies to digital product sales. Memberships will continue to have the standard 5% platform fee.
If I upgrade to Pro after Supporters have already placed orders, will the fees on those existing orders change?
No. Platform fees and processing fees are determined at the moment of checkout and locked in at that time. Upgrading or downgrading your plan does not retroactively change fees on orders placed before the plan change. New rates apply only to sales made after the upgrade takes effect.
Does the 2-team member limit for Free include myself?
Yes. With Fourthwall Free, you can invite one other person to help with your site.
Does the product limit include both physical and digital products?
Yes. Both digital and physical products count towards your product listing maximums.
- Fourthwall Free - 50 product maximum
- Fourthwall Pro - 500 product maximum
What products are counted towards the product limit?
All active products, including live or hidden products, count towards your product listing maximum. Archived products do not count.
Can the 500-product limit on Fourthwall Pro be increased?
No. The 500-product cap on Fourthwall Pro is fixed and cannot be raised, even by request. The limit is intentional, set to protect platform performance and keep the catalog experience fast for both creators and Supporters.
If you need to list more designs, use these workarounds:
- Archive inactive products. Archived products do not count toward your 500-product limit, so move slow-moving or seasonal items to your archive to free up space.
- Use combined product listings. Group multiple design variations into a single listing instead of publishing each one as its own product. One combined listing counts as one product against your limit.
How do I know what plan I currently have?
Within your Fourthwall dashboard, navigate to Settings > Billings and payouts and scroll to the Your Plan section. Here, you will see your current plan and next billing cycle.
How do I claim my free Pro domain?
You can find and claim your new domain in your dashboard
How do I cancel my Pro subscription?
You can cancel your subscription directly from your dashboard. Navigate to Settings > Billings and payouts and scroll to the Your Plan section. Here, you will see an option to cancel your Fourthwall Pro subscription.
Does the Pro monthly sample credit roll over?
Yes! You do not need to rush to use the $10 monthly sample credit you receive when you upgrade to Pro. These credits will not expire, they will accumulate for as long as you have Pro.
What happens if my Pro plan payment fails?
Your Pro access continues until the end of your current billing period, so you won't lose features right away. Stripe, the payment processor Fourthwall uses, automatically retries the charge over the following days. If the retry succeeds, your subscription continues with no interruption. If the payment is not resolved, your plan will be downgraded to Fourthwall Free at the end of the billing period.
How do I update my payment method for Fourthwall Pro?
Go to Settings > Billings and payouts in your dashboard. Under the Your Plan section, you can update the card on file. If your card was declined or expired, update it here as soon as possible so Stripe can successfully retry the charge.
My card was declined for my Pro subscription. What should I do?
First, check that your card has not expired and that you have sufficient funds. Then go to Settings > Billings and payouts and update your payment method. Stripe will automatically retry the charge after you update your card. If you continue to have trouble, contact your bank to confirm the transaction is not being blocked, or reach out to us at support@fourthwall.com.