A quick guide to accessing and customizing all policy pages on your site
Your Fourthwall site comes with built in policy pages to help you cover the essentials without the legal headache. Instead of manually uploading templates, everything now lives directly inside your dashboard with editable content blocks you can tailor to your brand or legal requirements.
These pages include:
Contact
Privacy Policy
Returns & FAQ
Terms of Service
Note: Each page starts with a standard template drafted for general use. While Fourthwall cannot provide legal advice, these built-in templates provide a strong baseline that you can customize if needed.
Once you customize the standard template, it will no longer update automatically when Fourthwall makes changes to the standard template.
Access your policy pages
1. In your Fourthwall dashboard, go to Site design > Layout.
2. In the dropdown at the top, choose Policies.
3. Select and edit any of these four pages: Contact, Privacy Policy, Returns and FAQ, and Terms of Service.
Edit the content
Once you select a specific policy page:
1. Click on Customize this page to enter the edit mode.
2. Hover over the policy to update and click Edit section.
3. Edit the text. Keep an eye out for dynamic placeholders like {{ shop_name }} or {{ shop_email }}
These updates automatically if you change your shop name or email in Settings.
This makes maintenance easier since you don’t need to manually update your policies when your shop details change.
Notes:
- If you need specialized legal language, you can overwrite any text in these pages.
- You can consult a lawyer and paste your custom terms directly into the editor.