Free Digital Product File Size Limit (Effective January 20, 2025)

Note: This applies starting Monday, January 20, 2025.

We love helping you share awesome content with your supporters! But here’s the thing: hosting and delivering digital products (especially large files) comes with a cost.

That’s why free digital products have a total file limit of 25MB (i.e. one file that is 25MB or multiple file in the same digital product that add up to 25MB). By limiting free digital products to 25MB, we can keep things running smoothly and continue giving you the flexibility you need without overloading our system.

Good news! This change only applies to free digital products. Paid digital products still have larger file size options.

What Can You Do About It? 💡

If your free digital product is over 25MB, don’t worry—there are a few easy ways to work around this:

1. Charge for the Product 💸

  • Change the product to have a sale price, which will unlock the ability to add larger files (with a max size of 1GB) for that digital product. Keep in mind that the size restriction is in aggregate of all files added to the same digital product. 

2. Share via a Link 🔗

  • Keep it free by uploading your file to Google Drive, Dropbox, or another file-sharing service.
  • Then, create a simple PDF with a download link and upload that instead!

3. Compress Your File 📦

  • Use free online tools to shrink your file size down to 25MB or less.

4. Coming Soon: Direct Link Sharing! 🚀

  • We’re working on a feature that lets you add a link directly to your product so that when supporters "buy" your free product, they’ll get an email with a download link.
  • This feature is expected to launch later this quarter, so stay tuned!

If you have questions, we’re here for you! Contact us anytime at support@fourthwall.com, and we’ll be happy to help!

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