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How to guides

Step by step guides for creating product listings, managing orders, setting up promo codes, shipping, and more.

Add Custom Badges to Your Products

Create custom text badges for your products with optional expiration dates and automatic priority over default promo badges.

Create a collection

Create and manage product collections to organize your catalog by theme, season, or style and feature them on your store

Create a bundle product listing

Package multiple products into a single bundle listing with fixed, discounted, or individual pricing to boost cross-sells and simplify checkout.

Create a combined product listing

Learn how to group multiple design variations of the same merchandise item into a single, organized product listing for your shop.

Product visibility and archiving

Control product visibility on your shop by hiding, archiving, and restoring items, and use bulk actions to manage multiple products at once.

Sell your own products

Add your own products to your Fourthwall shop with details, photos, variants, shipping, inventory, and visibility settings

View and manage your product listings

View, reorder, and manage all your product listings from the All Products page, including visibility, inventory, pagination, and details

Design a new product

A full walkthrough to help you go from blank canvas to live product in your Fourthwall store

Enable WebGL in your browser

Learn how to activate WebGL in your browser to ensure the Fourthwall Product Designer functions correctly.

Find and use hex codes for product colors

Learn how to find and apply specific hex color codes to customize supported print-on-demand products.

Adjust image aspect ratios and orientation

Learn how to prepare and adjust your artwork's orientation to ensure product previews display correctly on your storefront.

Hiring a Designer Through the Product Designer

Connect with Fourthwall-certified Fiverr designers directly from the product designer and get a 15% discount on your first order.

Image Upscaler in the Product Designer

Use the AI-powered image upscaler in the Fourthwall Product Designer to enhance low-resolution artwork for higher quality prints.

Reusing Designs from Previous Products

Apply artwork from any past product to a new one without re-uploading, with automatic placement mapping across print regions.

Upload your own product images or mockups

Customize the product images shown in your product listings by uploading your own photos or product mockups and setting the image order.

Using Adobe Express in the Product Designer

Edit product images with Adobe Express directly inside the Fourthwall Product Designer to remove backgrounds, apply effects, and more.

Title and description generator

Learn how to use the built-in AI tool to automatically generate engaging titles and descriptions for your merchandise.

Troubleshoot design and rendering issues

Fix broken mockup images, stuck rendering, missing previews, and WebGL errors in the Fourthwall product designer with these steps.

Troubleshoot storefront thumbnail rendering failures

Diagnose grey or blank product thumbnails on the live shop when the API confirms images, variants, and product status are healthy.

Edit your product listing

Editing your product listing on Fourthwall is a straightforward process that allows you to customize various aspects of your products, ensuring they meet

Product Catalog: Availability, Sizes, and Upcoming Items

Browse the Fourthwall product catalog, filter by size, color, price, and production method, and get notified when out-of-stock items return.

Product Recommendations for New Users

Help new supporters find the right products with a two-step recommendation quiz that matches quality and fit preferences.

Transferring Designs When a Product Is Discontinued

Move your design to a new blank product when the original is discontinued, with automatic placement mapping and print region matching.

Downloading Your Product Materials

Download your product files directly from the Fourthwall dashboard, including digital product deliverables and files attached to physical products.

Manage product variants including sizes, colors, and inventory limits

Add and manage product variants, set per-variant pricing, track inventory, and understand out-of-stock and discontinued states in your shop

Size Guides on Product Pages

Automatic size guides on your product pages show supporters detailed measurements in inches or centimeters with fit guide descriptions.

Signature Products: Premium Fabric and Vibrant Ink

Identify and sell Fourthwall Signature products that combine premium fabrics with vibrant ink for standout quality.

Hide, archive, and restore products

Control product visibility by hiding, archiving, or restoring products from your storefront.

Retrieve and manage archived products

Learn how to find, restore, and adjust the visibility settings for products you have previously archived from your store.

Display clearance items in your shop

Highlighting clearance products through collections, homepage features, and smart merchandising

Sell digital products on Fourthwall

Step-by-step guide to creating, pricing, and managing digital products on Fourthwall

Add digital files to physical products

Give your supporters instant value by attaching a digital file to any physical product

Advanced Digital Product Strategies

Go beyond basic digital downloads with VOD, streaming, livestream content, file workarounds, and digital-physical bundles.

Mixed Print Regions: Combining DTG and Embroidery

Add both Direct-to-Garment (DTG) printed and embroidered regions to a single product for mixed-technique designs.

Print Methods, Placement Options, and Embroidery

Understand all available print methods on Fourthwall, compare DTG and DTFx, and learn embroidery guidelines for your products.

Import a Printful Blank for Additional Production Methods

Bring in a Printful blank when a production method like 3D/Puff Embroidery is not available in the Fourthwall product editor.

Add bespoke or minimum-order products to your shop

Follow the step-by-step process to source and sell unique custom merchandise through pre-orders or inventory.

Offer personalized products on Fourthwall

Sell custom or made-to-order products using hidden listings and a manual private link workflow.

Setting Up Pre-Orders and Made-to-Order Products

Configure pre-orders and made-to-order listings with delayed shipping, supporter notifications, and billing that charges only when orders are ready to ship.

Set up and sell gift cards for your shop

Learn how to create, customize, and sell digital gift cards to allow supporters to share your shop with others.

Custom plushies guide and best practices

Design, sample, and launch custom plushies with minimum order requirements and production timelines.

Add custom inserts to on-demand product orders

Enhance your customer's unboxing experience by adding personalized, on-demand printed cards to your product orders.

Custom Branding and Labeling

Add private labels, neck labels, hang tags, woven labels, and custom packaging to make your products stand out.

Product Reviews from Your Supporters

Let supporters leave star ratings, text reviews, and photos on your product pages to build trust and help other buyers decide.

Create a promo code

Learn to set up and manage discount codes, free shipping offers, free product promotions, and compare-at pricing to increase sales and reward your supporters.

How fulfillment location works

Understand how Fourthwall routes orders to fulfillment facilities based on inventory and logistics.

Production Timelines and Fulfillment Expectations

Understand how long each product type takes to produce and ship, from on-demand items to bespoke manufacturing runs.

Ship from home

Learn the step-by-step process for setting up, fulfilling, and uploading tracking for self-shipped orders on your dashboard.

Fourthwall 3PL fulfillment service guide

Learn how to send, store, and ship your own custom inventory using Fourthwall's third-party logistics (3PL) service.

Update your self-fulfillment shipping dates

Learn how to edit shipping dates for self-fulfilled products and automatically notify supporters about any delays.

Upload tracking numbers for self-fulfilled orders

Learn how to bulk upload a CSV file with tracking numbers to automatically notify your supporters about shipped orders.

Order Tracking and Delivery Updates

Track your orders from production to delivery, understand shipping statuses, and troubleshoot common tracking issues.

Why you need to enter country of origin and HS code

Learn why Country of Origin and HS Codes are required to avoid delays on international shipments for your products.

Why you need to select a product category

Learn why selecting the correct product category is important for accurate sales tax and VAT calculations, and how to assign categories on desktop and mobile.

Managing Orders: Status, Edits, and Common Issues

Understand every order status in your dashboard, learn when you can edit or cancel orders, and fix common order issues.

Order samples

Order at-cost samples of your products to check print quality, fit, and finish before launching your merch.

Update order details

Learn how to edit shipping addresses, modify items, or cancel orders before fulfillment, and how supporters can self-service address changes.

Export orders

Learn how to download a complete CSV file of your shop's orders, donations, and gifts for record-keeping or analysis.

Update the email address associated with your Fourthwall site

Change your account email by inviting a new team member and removing the old one.