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How to guides

Step by step guides for creating product listings, managing orders, setting up promo codes, shipping, and more.

Create a collection

Create and manage product collections to organize your catalog by theme, season, or style and feature them on your store

Create a bundle product listing

Package multiple products into a single bundle listing with fixed, discounted, or individual pricing to boost cross-sells and simplify checkout.

Create a combined product listing

Learn how to group multiple design variations of the same merchandise item into a single, organized product listing for your shop.

Product Visibility and Archiving

Control product visibility on your shop by hiding, archiving, and restoring items, and use bulk actions to manage multiple products at once.

Sell your own products

Add your own products to your Fourthwall shop with details, photos, variants, shipping, inventory, and visibility settings

View and manage your product listings

View, reorder, and manage all your product listings from the All Products page, including visibility, inventory, and details

Design a new product

A full walkthrough to help you go from blank canvas to live product in your Fourthwall store

Enable WebGL in your browser

Learn how to activate WebGL in your browser to ensure the Fourthwall Product Designer functions correctly.

Find and use hex codes for product colors

Learn how to find and apply specific hex color codes to customize supported print-on-demand products.

Adjust image aspect ratios and orientation

Learn how to prepare and adjust your artwork's orientation to ensure product previews display correctly on your storefront.

Upload your own product images or mockups

Customize the product images shown in your product listings by uploading your own photos or product mockups and setting the image order.

Title and description generator

Learn how to use the built-in AI tool to automatically generate engaging titles and descriptions for your merchandise.

Troubleshoot design and rendering issues

Learn how to fix common product design issues like stuck rendering, missing previews, and WebGL errors in your browser.

Edit your product listing

Editing your product listing on Fourthwall is a straightforward process that allows you to customize various aspects of your products, ensuring they meet

Manage product variants including sizes, colors, and inventory limits

Easily add and manage product variant options to give customers more choice and keep your inventory under control

Hide, archive, and restore products

Control product visibility by hiding, archiving, or restoring products from your storefront.

Retrieve and manage archived products

Learn how to find, restore, and adjust the visibility settings for products you have previously archived from your store.

Display clearance items in your shop

Highlighting clearance products through collections, homepage features, and smart merchandising

Sell digital products on Fourthwall

Step-by-step guide to creating, pricing, and managing digital products on Fourthwall

Add digital files to physical products

Give your supporters instant value by attaching a digital file to any physical product

Add bespoke or minimum-order products to your shop

Follow the step-by-step process to source and sell unique custom merchandise through pre-orders or inventory.

Offer personalized products on Fourthwall

Sell custom or made-to-order products using hidden listings and a manual private link workflow.

Set up and sell gift cards for your shop

Learn how to create, customize, and sell digital gift cards to allow supporters to share your shop with others.

Custom plushies guide and best practices

Design, sample, and launch custom plushies with minimum order requirements and production timelines.

Add custom inserts to on-demand product orders

Enhance your customer's unboxing experience by adding personalized, on-demand printed cards to your product orders.

Create a promo code

Learn to set up and manage discount codes and free shipping offers to increase sales and reward your fans.

How fulfillment location works

Understand how Fourthwall routes orders to fulfillment facilities based on inventory and logistics.

Ship from home

Learn the step-by-step process for setting up, fulfilling, and uploading tracking for self-shipped orders on your dashboard.

Fourthwall 3PL fulfillment service guide

Learn how to send, store, and ship your own custom inventory using Fourthwall's third-party logistics (3PL) service.

Update your self-fulfillment shipping dates

Learn how to edit shipping dates for self-fulfilled products and automatically notify supporters about any delays.

Upload tracking numbers for self-fulfilled orders

Learn how to bulk upload a CSV file with tracking numbers to automatically notify your supporters about shipped orders.

Why you need to enter country of origin and HS code

Learn why Country of Origin and HS Codes are required to avoid delays on international shipments for your products.

Why you need to select a product category

Learn why selecting the correct product category is crucial for accurate sales tax and VAT calculations on your items.

Order samples

Order at-cost samples of your products to check print quality, fit, and finish before launching your merch.

Update order details

Learn how to edit shipping addresses, modify items, or cancel orders before they enter the fulfillment process.

Export orders

Learn how to download a complete CSV file of your shop's orders, donations, and gifts for record-keeping or analysis.

Update the email address associated with your Fourthwall site

Change your account email by inviting a new team member and removing the old one.